- Made-to-order, customized bed
- Custom options for couples
- Very responsive
- Premium, luxury look and feel
- Free shipping, free returns, 100 night trial and 10 year warranty
- Cover is not machine washable
- On the expensive side
- Not the best at limiting motion transfer
We really like the fact that Helix is a custom, made-to-order bed. It’s a fantastic option for couples.
UPDATE: RIZKNOWS has launched a new mattress focused website. Please click here to see the updated version of this review on myslumberyard.com.
Helix, as with pretty much all bed in a box companies, will ship their mattress directly to your door for free. The mattress arrives compressed in a surprisingly small box. Once it arrives, Helix offers a 100 night trial period. That means if you decide you don’t like the mattress at any point during that time period, just give the company a call, they’ll send someone to come pick it up from your house free of charge and refund your money. The company also backs their mattress with a 10 year warranty.
So all of that stuff is pretty standard for the industry. But Helix does differ from most bed in a box companies in that their mattress is custom, made-to-order. Before you purchase a Helix mattress, you’re prompted to complete a 2-3 minute sleep questionnaire. You’ll answer a variety of questions about your sleep habits and preferences, such as:
– Are you a back, side or stomach sleeper?
– Are you a hot or cold sleeper?
– Height, weight, age, etc.
– Do you move around a lot in your sleep?
Your answers are then entered into Helix’s proprietary algorithm that calculates what they think is the optimal mattress for you. And what’s also cool about Helix is that they have custom options for couples. So each individual can customize their side of the mattress – that’s pretty cool. Or if you don’t want to have two different sides, couples can choose a blended option where the company takes into account answers from both people to create a hybrid mattress. We hear from couples all the time that have different sleep preferences so it’s nice that Helix offers options that will please both people.
Mattress Materials & Construction
The Helix mattress is also unique in that it’s not just solely comprised of foam layers. On the bottom is a layer of polyfoam, which gives the bed its support. And Helix actually customizes this layer based on your answers to the sleep questionnaire. On top of that is a layer of hundreds of tiny pocketed microcoils. This layer is supposed to help with air flow and mold to the shape of your body as you apply pressure. The pocketed microcoils are also supposed to help with limiting motion transfer, which we will address in more detail below. The top layer is what Helix calls its ‘Helix Dynamic Foam’. Like the bottom layer, your answers to the questionnaire help determine the softness/firmness and feel of this top layer. Helix makes sure to say the top layer is not memory foam nor latex foam, instead it’s somewhere right in the middle.
The cover bringing all these layers together is pretty sleek looking. It definitely gives the mattress a more premium, luxury look and feel. The cover is very soft and decently thin – no complaints there. The cover is removable but as with most bed in a box covers, it is recommended you do not remove the cover and machine wash it. Instead, if you spill something on it or have a little accident (cue the Waterboy clip) you should just spot clean it with some soap and cold water.
SEE ALSO: Current Deals on Bed In A Box Mattresses
Overall Feel, Firmness & Coolness
To begin this section, it’s important to remember that this is a custom mattress. The mattress we tested will most likely not be the same as yours. So just for reference we tested what Helix calls its ‘Plush’ softness level (basically just below medium on their scale). Still with that said, we agree with Helix that the proprietary top layer does not feel like proper memory foam nor latex foam. It kind of feels like a hybrid between the two, however, if I had to pick one, I’d say it feels a little closer to memory foam. Overall, it’s very comfortable and soft. We give the ‘Plush’ model a 4.75 out of 10 on our soft-to-firm scale.
But again, that’s the nice thing about Helix – you can get the mattress as soft or as firm as you’d like. So at the end of the day, it’s hard for us to opine on softness/firmness because each mattress will be unique. Same idea for what sleepers this mattress is best for. If you’re a little heavier or you’re primarily a back/stomach sleeper, you probably want to opt for a mattress that’s slightly on the firmer side. If you’re a side sleeper, the ‘Plush’ version that we tested would be a good option.
In terms of coolness, we didn’t notice anything special with the Helix mattress. You certainly won’t sleep hot, we’d just say it’s temperature neutral. I spent about 90 nights on this mattress and I never woke up sweating in the middle of the night or anything like that – and a couple of those months were at the tail end of summer too.
SPECIAL OFFER: $75 Off the Helix mattress w/ code SY75
Mattress Responsiveness / Motion Transfer Test
The proprietary top layer is very responsive. Honestly, we weren’t sure what to expect since it is kind of a hybrid mattress but it snaps back to its original form almost immediately after releasing pressure or getting off the bed. This just means you likely won’t need to rotate the bed as often as other bed in a box mattresses. In fact, the company actually says you do not need to rotate it at all but as with pretty much all mattresses, it might be a good idea to rotate it every once in awhile just to be safe. Overall though, we think this will be pretty durable mattress over the long run.
As far as limiting motion transfer, Helix is good but not great. We’ve tested other mattresses in the past that perform better in this department. We put a glass of water at one end of the bed and then started rolling/walking all around it and we did notice a small amount of movement. Still, it’s really not that bad, we’re splitting hairs at this point. You should be just fine if you or your partner happen to move around a lot in your sleep.
Pricing + Coupon Code
Helix is on the medium-to-higher end of the bed in a box industry when it comes to pricing. However, we actually think it’s a pretty good value considering it is a customized mattress. Here’s how the sizes breakdown:
– Twin: $600
– Full: $850
– Queen: $995
– King: $1,245
Good news though, you can almost always find some sort of Helix coupon code or promo code to make the mattress cheaper. You can use code SY75 for $75 off any mattress if you want. Like most online mattress companies, however, Helix will offer larger promotions during certain holidays. For example, we’ve seen then offer up to $100 off a mattress. While the code we have above will work for you, it might be helpful to just check Helix’s website for current promotions.
Helix is a solid bed in a box option. It even snagged a honorable mention spot on our Top 5 Best Bed In A Box list. It has a little bit of that memory foam feel to it and we really like the whole made-to-order value proposition Helix offers. It’s an especially great option for couples who have different sleep preferences.